• Hotline : +94 112081299
  • Whatsapp : +94 740 854 588
  • Email : [email protected]
  • Address: No. 6-1/1, 4th Floor,Joseph Lane, Colombo, Sri Lanka
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Technical support outsourcing to the Sri Lanka

How it works

Technical support teams deal with a wide range of evolving technical issues requiring them to stay updated on the latest technologies and trends.

Time management is a significant challenge for technical support teams as they strive to meet tight deadlines while providing prompt and efficient solutions to customers’ problems.

Communication barriers, such as language differences or technical jargon, can create difficulties in effectively conveying solutions and instructions to customers.

Handling frustrated or irate customers can be emotionally taxing for technical support teams, requiring them to remain patient and empathetic while working towards a resolution.

The Sri Lankan
can offer support.

Why Adamsbpo?

No hidden costs. No unforeseen risks.

When you partner with the strongest provider, you get the best outcome.
750+ active clients across various industries
250+ offshore employees
3 strategically located offices

Why outsource Technical support teams?

  • Outsourcing allows access to specialized technical expertise, easing the burden of handling diverse and evolving technical issues.
  • Organizations leverage the flexibility of a global workforce to optimize time management and meet support demands across different time zones.
  • Multilingual outsourced teams ensure effective communication with customers from various language backgrounds.
  • Dedicated outsourcing partners can handle customer interactions, alleviating emotional stress on in-house technical support teams.

What are the benefits of offshore Sri Lankan Technical support teams?

Reduce costs

Save up to 70% on employment costs. Get top-notch skills at a fraction of the price.

Foster business growth

Navigate demand and scale sustainably with the right people dedicated to your business.

Increase efficiencies

27% of companies outsource to maximize efficiencies.

Access 24/7 support

Get added flexibility, faster work and round-the-clock support.

What Technical support roles can you outsource with adamsbpo?

Adamsbpo is the leading outsourcing provider in the Sri Lanka, building full-time, dedicated teams for its clients while taking care of everything on the ground.

  • Application Support Analyst
  • Customer Support Representative
  • Help Desk Analyst
  • IT Support Specialist
  • Network Support Engineer
  • Software Developer
  • Software Support Specialist
  • Technical Support Specialist
  • Web Developer

How does offshoring with Adamsbpo work?

1

Collaborate

We discuss your offshore resourcing requirements

2

Recruit

We recruit and employ your offshore team

3

Support

We support the operation of your offshore team

No Hidden Costs. No Lock in Contracts. Maximum Control.

Talk to us today.

Adams BPO (Pvt) Ltd is Business outsourcing firm headquartered in Colombo, Sri Lanka. It was founded in 2019 with a single mission of delivering high quality services for clients looking to outsource their business operations.

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